Gabaɗaya FAQs
LightCh8in baya siyar da kai tsaye ga masu amfani da ƙarshen, kuna buƙatar shiga cikin asusun membobin ku don ganin farashin.Don yin rijista azaman memba, kuna buƙatar:
- Cika ɗan gajeren aikace-aikace tare da bayanan kamfanin ku.
- Loda takaddun tallafi (lasisi na kasuwanci da izinin sake siyarwa), sannan a ƙaddamar da shi zuwa gidan yanar gizon mu.Za mu duba kuma mu amince da aikace-aikacen ku a cikin sa'o'i 24 bayan ƙaddamarwa.
1) Yi rijista kuma shiga cikin asusunku.
2) Ƙara abubuwan da kuke son siya a cikin keken cinikin ku.
3) Kammala tsarin biyan kuɗi.
4) Tsarin zai sanar da ku lokacin da aka aika odar ku kuma ya ba da lambar bin diddigi.
Muna karɓar biyan kuɗi na PayPal da Katin Kiredit.
LightCh8in baya siyarwa zuwa ƙarshen masu amfani kai tsaye.'Yan kwangila suna buƙatar shiga asusun membobinsu a www.lightch8in.com don duba farashin.
Kasuwanci da Rangwame:
Ƙirƙiri asusun LightChain kuma shiga don karɓar rangwame na musamman da tayi da karɓar jigilar kaya KYAUTA akan duk umarni sama da $ 500 da $ 10 jigilar farashi akan duk umarni a ƙarƙashin $ 500, samuwa ga membobin kawai.
Shigar da lambar coupon kafin fita don karɓar rangwamen ku.
Domin samar da mafi kyawun sabis na abokan cinikinmu, kula da farashin gasa da bayar da mafi kyawun ciniki & abubuwan ƙarfafawa ga membobinmu, ba ma raba farashin mu tare da jama'a, da fatan za a ƙirƙiri asusu kuma shiga don duba farashin ku.
Kuna iya zuwa hanyar haɗin yanar gizon ƙirƙira a gidan yanar gizon mu kuma cika bayanin da ake nema.Za ku karɓi bayanan shiga asusun ku da farashin memba da zarar an karɓi buƙatar ku kuma sarrafa su.
Shipping da Sayayya
Muna ba da jigilar kaya kyauta ga membobin mu akan duk umarni sama da $500 da $10 jigilar farashi mai fa'ida don oda ƙasa da $500.
Lokacin yin odar ku, zaku iya zaɓar zaɓuɓɓukan jigilar kayayyaki masu rangwame na UPS Express a wurin biya.
Duk abubuwan da aka yi oda kafin 3:30 EST za su yi jigilar kaya a rana guda.Za a aika oda daga ɗaya daga cikin abokan aikin mu da ke cikin ƙasar kuma ya kamata su zo cikin kwanaki 1-3 dangane da wurin da kuke.
Za a aika oda daga wuri mafi kusa da sito dangane da abin da mai siyarwa ke da shi.
Umarni 3:30 EST za su yi jigilar rana guda 1-3 kwanaki dangane da samuwa
Idan ba a aiwatar da odar ba to za ku iya daidaita ko ƙara abubuwa zuwa odar ku.Za ku karɓi imel wanda ke sanar da ku lokacin da aka aiwatar da odar.
Email our team at customerservice@lightch8in.com with your order number and details on the missing item(s). Customer service will contact you to resolve the issue.
Za ku karɓa da imel tare da bayanan bin diddigin sanar da ku lokacin da aka aiwatar da odar.
Email our team at customerservice@lightch8in.com with your order number and details on the missing item(s). Customer service will contact you to resolve the issue.
Ana sabunta kaya kullun kuma an jera su don kowane abu akan gidan yanar gizon mu.
All available finish options are listed for each item on our website. Custom finishes are available with a minimum order quantity and can be requested by emailing us at customerservice@lightch8in.com.
An jera duk zaɓuɓɓukan zafin launi masu launi don kowane abu akan gidan yanar gizon mu.
Special order color temperatures are available on request. Please email customerservice@lightch8in.com with more information.
Danna kan tab ɗin takaddun takamaiman da ke cikin bayanin abu akan gidan yanar gizon mu don ko dai duba ko zazzage takaddar takamammen.
Za a jera kiyasin kwanan watan isar da oda a kan bayanan kaya don kowane abu a gidan yanar gizon.
Email customer service at customerservice@lightch8in.com if your discount code wasn’t applied.
Email customer service at customerservice@lightch8in.com to cancel any order. Refunds will be processed once the cancel request has been received. Once an order has been shipped, customer is responsible for return shipment. Refunds will be issued once the returned items have been received.
Da fatan za a duba imel ɗin tabbatar da odar ku don bayanin bin diddigi.
FAQs na abokin ciniki
Da fatan za a tuntuɓe mu don samun fayilolin PDF, za mu magance shi da wuri da sauri:
Mailing us: info@lightch8in.com Bar mu sako a shafin CONTACT.
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Komawa da Garanti:
Click the RMA link on on the website. Fill out the requested information and email the completed forms to our team at customerservice@lightch8in.com and we will contact you to complete the return process.
Click the Warranty Claim/RMA link on on the website. Fill out the requested information and email the completed form to our team at customerservice@lightch8in.com. Submit photos of the products under warranty and customer service will review the information in order to honor your warranty claim.
Domin samar da mafi kyawun sabis na abokan cinikinmu, kula da farashin gasa da bayar da mafi kyawun ciniki & abubuwan ƙarfafawa ga membobinmu, ba ma raba farashin mu tare da jama'a, da fatan za a ƙirƙiri asusu kuma shiga don duba farashin ku.
Kuna iya zuwa hanyar haɗin yanar gizon ƙirƙira a gidan yanar gizon mu kuma cika bayanin da ake nema.Za ku karɓi bayanan shiga asusun ku da farashin memba da zarar an karɓi buƙatar ku kuma sarrafa su.
Danna mahaɗin RMA akan gidan yanar gizon.Cika bayanan da aka nema da imel ɗin da aka cika fom ga ƙungiyarmu acustomerservice@lightch8in.comkuma wani zai tuntube ku don kammala aikin dawowa kuma ya zaɓi zaɓin asusu na kuɗi.
An haɗa bayanin garanti tare da kowane bayanin samfur akan gidan yanar gizon mu.
Ee, abokin ciniki yana da alhakin jigilar kaya don duk abubuwan da aka dawo dasu waɗanda aka riga aka aika.Ana iya buƙatar alamar jigilar dawowa akan kuɗin abokin ciniki don dawo da abubuwanku da karɓar kuɗi ko kiredit asusu.
Smart (Bluetooth/WIFI) Haske
Hanyar 1: App aiki.
Latsa alamar fitila, kuma kwamitin kulawa yana tashi a kasan allon.Danna "share" a saman kusurwar hagu na kula da panel.Bayan "share" fitilar, na'urar za ta yi motsi a hankali sau uku, yana nuna cewa fitilar ta fita daga hanyar sadarwa kuma saitin saitin masana'anta ya yi nasara.
Hanyar 2: Aiki na Manual.
Kunna fitulun na tsawon daƙiƙa 15, sannan a kashe na daƙiƙa 5.Maimaita sau 4.Bayan kammalawa, hasken zai yi ta girgiza a hankali har sau 3, kuma yana nuna cewa aikin ya yi nasara.
Flickeryana nufin madaidaicin wani lokacin haske, wani lokacin duhu;
Filashayana nufin walƙiya da sauri kuma mara kyau.
Don haka idan kun kunna wuta, idan ya yi ta fizge a hankali, to al'ada ce;
Amma idan ya yi walƙiya bayan ɗan lokaci, wannan ba al'ada ba ne, duba ko tsarin samar da wutar lantarki yana aiki kuma an haɗa Bluetooth cikin nasara.
Yana da al'ada idan flicker yana jinkiri, yana nufin hasken yana kunne amma bai haɗa siginar Bluetooth ba.
Ba a maido da saitin masana'anta ba, Kuna iya yin fitilun don sake saita saitin masana'anta ta ayyukan hannu.
Kunna fitulun na tsawon daƙiƙa 15, sannan a kashe na daƙiƙa 5.Maimaita sau 4.Bayan kammalawa, hasken zai haskaka a hankali sau 3, kuma yana nuna aikin ya yi nasara.
Amfani da app akan na'urar tafi da gidanka don bincika da ganin ko zaka iya gano siginar Bluetooth.Idan l, to ƙara da sarrafa fitilu kai tsaye, Don haka al'ada ne.Idan an gano fitilar, duba ko tsarin samar da wutar lantarki da wayoyi sun tabbata ko a'a.
Matsakaicin ƙara fitilu zuwa ƙarshen rukuni ya kamata ya kasance tsakanin 15 ft, kuma kewayon don sarrafa nisa fitilu yana cikin 30 ft.
Dalili:
1) Alamar tana da rauni sosai, kuma kuna iya buƙatar matsawa kusa da ita
2) Fitilar ko samun mai maimaita sigina don ƙarfafa karɓar siginar.Da fatan za a tuntuɓe mu idan kun yi imani cewa kuna buƙatar mai maimaitawa.
3) Sigar tsarin wayar hannu bai dace da tsarin Bluetooth ɗin mu ba.
4) Wayar salula kusa da fitulun ya kamata ya zama ƙasa da ft 15 yayin ƙara fitilu ko amfani da tsarin tsarin wayar salula daidai.
BLE Mesh yana buƙatar na'urar aƙalla goyan bayan Bluetooth 4.0+LE, don haka App ɗin yana buƙatar kamar ƙasa:
Android 4.4.2 ko sama da 4.4.2
IOS 9.0 ko sabon tsarin tsarin, iPhone 4S ko sabon version.ewer
BLE Mesh yana buƙatar na'urar aƙalla goyan bayan Bluetooth 4.0+LE, don haka App ɗin yana buƙatar kamar ƙasa:
Android 4.4.2 ko sama da 4.4.2
IOS 9.0 ko sabon tsarin tsarin, iPhone 4S ko sabon version.ewer
Bi umarnin harshen App don ƙarawa.Idan har yanzu ba za ta iya ƙarawa ba, to duba ko Bluetooth a buɗe yake ko a'a, idan ba haka ba, kunna Bluetooth kuma sake buɗe App don ƙara fitilu.
Idan wayoyi da yawa sun ƙara fitulu, wayar salula ɗaya ta fita daga App ɗin ta cire haɗin fitilun, ɗayan wayar na iya haɗawa, yana nufin koyaushe akwai na'urar hannu guda ɗaya ce kawai ke sarrafa fitilun a lokaci guda.
Fitar da App ɗin, bincika ko Bluetooth yana kunne ko a'a, buɗe Bluetooth ta wayar salula sannan a sake buɗe App ɗin, sannan sake sake aikace-aikacen bayan daƙiƙa 30.